Shipping & Confirmation
Flat Rate Shipping Costs
Our flat rate shipping fees are calculated based on metropolitan delivery zones and the total weight of your order, with prices starting from $11.95.
Ships securely from Australia via Australia Post. Professionally packed to ensure safe delivery. Shipping costs and delivery estimates are displayed at checkout.
Flat Rate Cost Table (per kg)
| 0 - 1 kg | $11.95 |
| 1 - 2 kg | $19.95 |
| 2 - 3 kg | $29.95 |
| 3 - 4 kg | $39.95 |
| 5 kg+ | $49.95+ |
Please be aware that deliveries to regional or remote areas may incur additional charges depending on location. If you’re unsure whether this applies to you, we’re always happy to provide a personalised shipping quote—just get in touch with us.
Shipping Timeframes
Delivery times can vary depending on your location. In most cases, orders are carefully prepared and dispatched within 1–2 business days, with delivery typically taking between 3–7 business days once shipped.
As many of our pieces are delicate and collectible, extra care is taken during packing to ensure they arrive safely.
Order Confirmation
Once your order is placed, you will receive an order confirmation email confirming that we’ve received your purchase and that payment has been pre-authorised. We then verify availability and prepare your item for dispatch.
If, for any reason, an item is unavailable or delayed, you’ll be notified promptly and the pre-authorisation will be released. For items ready to ship within 2–3 business days, payment will be finalised and your order will move straight into packing.
Order Dispatch
Orders that are in stock will be dispatched within 2–3 business days from the date of purchase. Once your item leaves our care, you’ll receive tracking details via email within 24 hours.
If you haven’t received tracking information within five business days, please contact us at sales@houseoftantiques.com.au and we’ll be happy to assist.
Damages & Insurance
We take great care in packaging all antique glassware to ensure it arrives safely. All shipments are insured for transit.
We kindly ask that you inspect your parcel upon delivery. If you notice any damage to the packaging, please note this with the courier at the time of delivery. Should your item arrive damaged, contact us within 48 hours with clear photos and details at sales@houseoftantiques.com.au, and we will manage the insurance claim on your behalf.